Privacy

1 Legal notice
1.1 ZwyerCaviar Privacy Policy
Thank you for your interest in our products. We take the protection of your personal data seriously. We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our service providers.

When you visit our website, you will receive information below about which personal data we process in accordance with the applicable data protection regulations in the course of your visit to the individual websites for which we assume responsibility and which each contain a link to this data protection declaration (hereinafter referred to as “website(s)”),
during registration for the online store,
in the contact and service request form, for what purposes we use this data and how we use it to optimize our services for you.
1.2 Responsible party
ZwyerCaviar AG
Dorfstrasse 106
9055 Buhler
Switzerland

info@zwyercaviar.com

hereinafter referred to as “ZwyerCaviar” or also “we” or “us”.

1.3 What is personal data?
Personal data are individual details about personal or factual circumstances that are or can be assigned to you as a natural person and visitor to the websites. This includes, for example, your name, address, telephone number, IP address and e-mail address. Good to know: ZwyerCaviar protects data of legal persons in the same way as personal data.

Non-personal information is information that is only aggregated, i.e. combined into larger, non-individualizable units, collected and evaluated.

1.4 What information does ZwyerCaviar collect from me?
ZwyerCaviar is committed to the principle of data economy. Personal data is only collected and stored if you provide it to us, e.g. in the context of your visit, your order or other correspondence.

1.4.1 When visiting the websites
You do not have to register to use our websites. Each time you visit the website, your browser automatically sends information to our server and stores it temporarily in a so-called log file. The following files are collected without your intervention and stored until automated deletion:

the IP address of the requesting computer,
the date, time and duration of the access,
the name and URL of the file accessed,
the website from which the access was made,
the operating system of your computer and the browser you are using.
The collection and processing of this data is carried out for the purpose of enabling the use of the website and the store (connection establishment), to ensure system security and stability on a permanent basis, to enable the technical administration of the network infrastructure and the optimization of our Internet offering, as well as for internal statistical purposes. The IP address will only be evaluated in case of attacks on the ZwyerCaviar network infrastructure as well as continuously in anonymous form for statistical purposes, without it being possible to draw conclusions about your person.

1.4.2 When registering and ordering in the online store
When you register with our online store, we may receive personal data and business contact information from you. Your personal data will be transmitted encrypted via SSL over the Internet. Access to your customer account is only possible after entering your personal password. The following personal data may be collected:

Your name
Your e-mail address
Your postal address
Your country
Your telephone and/or fax number
Your login/user ID
the password you have stored.
You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

1.4.3 When ordering our newsletter
If you have expressly consented, we will use your e-mail address to send you our newsletter on a regular basis. At the end of each newsletter you will find a link that allows you to unsubscribe from the newsletter at any time. You can also unsubscribe from the newsletter at any time by writing to or sending an e-mail to the responsible office specified in section 1.

1.4.4 For what purposes does ZwyerCaviar use my personal data?
ZwyerCaviar uses your personal data with the aim of providing you with the best possible shopping and service experience.
We use your data in detail for:

the processing of your order
the access authorization to the online store
technical administration of the websites
our own marketing purposes such as user-based online advertising
our own analyses and statistical purposes
the optimization of our service offer.
Your data will only be used to the extent necessary in each case.

Processing and use of this data for other purposes will only take place if you have expressly consented to such use.

1.5 Does ZwyerCaviar pass on my personal data?
ZwyerCaviar will not share your personal data with third parties without your consent, unless we are required or authorized to do so by law in individual cases. In general, we will only use your personal information within ZwyerCaviar and will only share it if you have requested it, consented to it, or we are authorized to do so, for example, if you have indicated that content should be shared via social media. However, ZwyerCaviar sometimes uses third-party service providers to process your personal data on our behalf:

in the context of order communication
in the context of a credit check
for the shipment of the ordered products
for the processing of your payments.
Your personal data is hosted and processed by a Swiss service provider on servers located in Switzerland. Our service providers who process your personal data on our behalf (hereinafter “Order Data Processors”) are carefully selected by us and checked and documented by us for compliance with the technical and organizational measures taken by them. ZwyerCaviar maintains appropriate agreements with them regarding commissioned data processing.

In the event of any transfer of personal data to subcontracted data processors located in third countries outside the EU or the EEA, excluding Switzerland, the subcontracted data processors engaged by us shall ensure an adequate level of data protection by means of contractual agreements with the subcontracted data processors on the so-called EU standard contractual clauses. In addition, these sub-processors undertake directly vis-à-vis us to comply with the data protection regulations. In this way, we ensure the direct enforcement of data subject rights, also vis-à-vis subcontractors.

1.6 Data collection through browser cookies and web analytics services
1.6.1 Browser cookies
A “cookie” – also commonly referred to as a “web cookie” or “browser cookie” – is a file containing a small amount of data, often including a unique identifier, that is sent to and automatically stored on your computer, tablet or cell phone when you visit a website. Each website can send its own cookie to your web browser if its settings allow it. Most modern browsers support cookies, but give the user the option to disable them. You can choose to have your browser reject all cookies or display a message when a cookie is sent. However, some of the features or services on our websites will not function fully without cookies.

On our websites, cookies store information about your online preferences, allowing us to tailor our websites to your interests. When you revisit the website, your browser can be recognized by the cookie. We also use cookies to continuously improve the quality of our service and to determine how our web pages are used. To do this, we store the user’s preferences in cookies and track trends and patterns in the navigation of visitors to our websites.

Cookie Consent with Borlabs Cookie
Our website uses the Borlabs cookie consent technology to obtain your consent to the storage of certain cookies in your browser and for their data privacy protection compliant documentation. The provider of this technology is Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as Borlabs).
Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology.
The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6(1)(c) GDPR. (Source e-recht-24.de)

1.6.2 Web analytics services
If you continue to use this website, you consent to the processing of data there by the following web analytics services and their third-party providers under their privacy statements. You can prevent the collection of data by these web analytics services by clicking on the link below the respective description and following the instructions there.

1.6.3 Collection of data through the use of Google Analytics


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents future collection of your data when visiting this website: Disable Google Analytics.

For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking). ZwyerCaviar uses Google Analytics exclusively to facilitate your work with internet applications and to design our websites according to your needs. In this context, pseudonymized user profiles are created and cookies are used. The information generated by the cookie about your usage behavior of the visited website (see section 3.a.) is transmitted to servers and stored there. The information is used to analyze the content of this website, to generate reports on website activity for the website operator and to provide the website operator with other services relating to website activity and Internet usage. To this end, reports about your website activity are compiled for ZwyerCaviar so that ZwyerCaviar can tailor its Internet offerings to your needs.

1.7 How is my personal data protected?
To adequately protect your personal data, we have taken technical and organizational measures to prevent unauthorized access. In addition, our employees are obligated to maintain confidentiality and data protection.

1.8 Changes to the ZwyerCaviar Privacy Policy
This privacy policy may be updated from time to time. Therefore, it is recommended that you review it when you provide ZwyerCaviar with personal information. The last date of modification is indicated on this page. If you do not accept these changes, we would like to ask you to stop using ZwyerCaviar’s websites and/or online store to submit personal data to ZwyerCaviar.

1.9 Any questions? Would you like to object to the use of your data?
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of given consents, please contact the responsible office indicated in section 1 by e-mail or in writing.

2 Terms of use
2.1 General provisions
ZwyerCaviar provides these Terms of Use to any person who visits our Website directly, through links associated with the Website, or through any other digital information channel provided by ZwyerCaviar. Hereinafter, the Website, links and other digital information channels provided by ZwyerCaviar are collectively referred to as ” ZwyerCaviar Information Channels.”

By using ZwyerCaviar Information Channels, you expressly agree that these Terms of Use are legally binding on you. You understand and agree that ZwyerCaviar shall not be liable for any claims, losses or damages of any kind arising directly or indirectly from your use of ZwyerCaviar Information Channels or the information or resources contained therein or accessible thereon.

ZwyerCaviar disclaims all representations or warranties, express or implied, with respect to the information, services, products, materials and other resources contained in or accessible through ZwyerCaviar Information Channels. This includes, but is not limited to, any implied warranties of merchantability or fitness for a particular purpose. All information provided by ZwyerCaviar is provided “as is” and “as available” without warranty of any kind and without any express or implied promise.

The ZwyerCaviar information channels may also contain links to other Internet sites and to third parties that have no relationship with ZwyerCaviar. We have no control over the information or resources on Internet sites not directly controlled by ZwyerCaviar and make no warranties or representations, express or implied, as to the accuracy, relevance, timeliness or completeness of such information or resources or their suitability for any particular purpose.

The inclusion of such links is for your convenience only and is not an indication of ZwyerCaviar’s opinion as to the accuracy or relevance of such other Internet sites. In addition, ZwyerCaviar does not endorse in any way the opinions expressed on linked Internet sites or the products or services offered thereon. ZwyerCaviar is also not responsible for the privacy practices of websites linked to ZwyerCaviar.

2.2 Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall ZwyerCaviar be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual or consequential damages or any other damages whatsoever resulting from loss, including, but not limited to, loss of use, loss of data, loss of profits, business interruption, litigation or other pecuniary loss, whether in an action of contract, tort (including negligence), product liability or otherwise – that are attributable to or in any way connected with the use or performance of ZwyerCaviar Information Channels, the delayed use or inability to use ZwyerCaviar Information Channels, or the failure to provide information, services, products, materials or other resources contained in or accessible through ZwyerCaviar Information Channels, even if advised of the possibility of such damages.

2.3 Notice regarding copyright and reproduction rights
All materials in the ZwyerCaviar Information Channels are the property of ZwyerCaviar and protected by copyright. Reproduction of the content of the ZwyerCaviar Information Channels in whole or in part is permitted for personal use only, and such content may not be copied and distributed to third parties. Permission to reproduce for personal use does not extend to the incorporation of any material or part thereof in any work or publication, whether in hard copy, electronic or other form.

September 2018